Feedback can be a game-changer. Reinforcing the best in people and helping them adjust behaviours that aren't working is one of the greatest gifts we can give our colleagues. The best feedback helps others understand their strengths and provides the encouragement and guidance to build on those strengths. And yet, high-quality feedback is surprisingly rare. Luckily, both giving and receiving feedback is a skill.
In this module, learners will receive a repeatable model they can apply to any feedback situation-- positive or constructive-- to ensure that their feedback is heard and applied. They will have the opportunity to practice using the model and receive feedback from both their instructor and their peers.
This learning experience is part of the connection stream of leadership communication. You can learn more about our development philosophy here.
Key Learning Outcomes
Participants will learn how to:
- Understand the Do's and Don'ts of high quality feedback
- Use a model to structure feedback effectively
- Adapt language and positioning for different audiences while working within the model
- Follow-up to increase accountability and application
Learning Experience Details
It All Starts with a Conversation
Want to learn more about the Active Listening module or The Humphrey Group? Let's talk.