We know that frequent, quality feedback is a key feature of organizations that outperform the competition. To innovate and grow, employees at all levels must cultivate a growth mindset. In practice, this means that we must all learn to love giving and receiving feedback.

Luckily, both giving and receiving feedback are learnable skills. This 5-week learning experience provides the tools and practice participants need to get comfortable building this skill. The learning experience consists of 4 Spark modules: Creating Feedback-friendly Environments, Receiving Feedback in the Right Way, Giving Constructive Feedback, and Active Listening. During the course of this learning experience, participants will have the opportunity to practice a model for giving and receiving feedback effectively, test these skills at work, and share their successes or challenges with their cohort. The learning experience is capped off with 30-minutes of 1-1 coaching for each learner to help them personalize and sustain their learning.

This learning experience is part of the connection stream of leadership communications. You can learn more about our development philosophy here.

Key Learning Outcomes

In this signature learning experience, your employees receive the knowledge and tools to:

  • Understand what constructive feedback is and isn’t
  • Commit to actions they can take to create a feedback culture
  • Use a structured model to RECEIVE difficult feedback well
  • Use a structured  model to GIVE feedback effectively
  • Adapt language and positioning for different audiences
  • Follow-up to increase accountability and application
  • Apply strategies for listening physically, mentally, and emotionally
  • Respond positively to difficult comments and questions in the moment
  • Use disarming techniques and empathy to create common ground

Learning Experience Details

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4 x 1.5-hour sessions + 30 minutes of 1:1 coaching
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Ideal Audience

Leaders or those moving into leadership
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Delivery Options

In-person or virtual

Our team is here to help. Just leave us a message and we'll be in touch.

The Learning Experience


SXL - Feedback


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“We chose The Humphrey Group to be our global partner for leadership communication training. They have worked hard to understand how we want RBC leaders to communicate, and then they tailored programs to meet our specific needs for those skills.”

Kelly Pereira - Director, Learning & Development

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As part of our extensive suite of offerings, The Humphrey Group has a number of additional modules that complement Learning to Love Feedback. Here are a few of our top recommendations: 

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Additional Modules

To ensure your learning experience of choice meets your goals and needs, The Humphrey Group team can customize it with your add-ons of choice

It All Starts with a Conversation

Want to learn more about Speaking as a Leader or The Humphrey Group? Let's talk.