In this episode Bart speaks to Prof. Gervase Bushe about his work in understanding of why change fails and the many mistaken assumptions around leading change leaders have. Gervase shares his model for Generative Change and explains practically how leaders can use it to harness the thinking and engagement of their people. A must listen in this time of continual transformation for any leader grappling with what it takes to reach and inspire their people.
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00:00 Teaser
00:17 Inspire Podcast Intro
00:54 Introducing Gervase
01:55 His work
02:36 80s and 90s studies
03:25 Stentor
04:31 humbling experience of things not working
05:09 People not saying what they think
05:54 Making sense of what is going on in an organization
06:18 Why collaborative organizations fail over time
06:59 The stories people use
07:37 Watercooler stories
08:38 Transformational change
09:29 Mistaken assumptions about leading change
09:39 Nobody knows the right answer in a complex world
10:35 The Generative Change Model
11:09 Let the stakeholders decide what the changes are to be
12:10 Adaptive challenges
13:24 Managing adaptive challenges – you can’t “solve” an adaptive challenge
13:57 How to deal with it?
15:16 Generative Conversations
15:48 Experiment with solutions and track what happens
16:09 How do you know when you’re doing it well?
18:24 People have to care
19:00 Open space
20:34 Self-organizing requires discovery/inquiry and information
21:26 Create opportunities for people to form self-organized groups
22:46 Appreciative inquiry
24:52 People discover commonality
25:37 Generative Imaging
26:54 Examples of Generative Images
32:58 How to create a generative image
33:23 Saudi mining example
34:10 Monstanto example
36:06 Bart summarizes
38:11 Latest book: The Dynamics of Generative Change
38:52 Thank yous
39:11 Outro
